Voice Mail Service

The KX-TVA50 supports 64 and the KXTVA200 supports 1024 individual, password protected mailboxes that can hold a programmable number of messages each. Each mailbox owner may record a general message for �after-hours� use, and a �busy�

greeting that lets the caller know if you�re on the phone or away from your desk.After receiving messages, the system can notify you in several different ways. (See ENHANCED MESSAGE NOTIFICATION.)

Automated Attendant Service

The auto-attendant answers incoming calls and routes the caller to the appropriate extensions or departments. Individual extensions can be set up with options for call

screening, call blocking, or intercom paging.

Bilingual Voice Prompts

All the necessary     system recordings are

factory programmed in 7 languages, but

3 other languages may also be recorded. The opening greeting can be set to allow the caller to choose a language, and you can even program different incoming phone lines to be answered in different languages � a great feature for businesses operating in

multi-cultural communities.

Interview Service

Allows you to set up a mailbox that will deliver and record responses up to ten questions. Use this customer-friendly service to take orders, conduct surveys, collect suggestions, or to record requests for appointments.

Custom Service

Often used in conjunction with automated attendant service, custom service allows callers 1-digit access to department extensions, information announcements or other system features. For example, a caller could hear a menu as follows, �To hear our daily specials, press one� for directions, press 2��

Subscriber Tutorial

The KX-TVA makes setting up your

mailbox for the first time easy. When you access your voice mail for the fi rst time the system will instruct you to set your password, record your name and record your personal greeting for the following: No Answer, Busy and After Hours greetings.

External Message Delivery

Allows you to pre-record a message and specify the phone number to be called and the time and date for the message to be delivered. If the destination number is busy at the specified time, the call can be re-dialed up to 15 times. You can even

program in a password to ensure that

your message is delivered only to the

appropriate party.

Enhanced Message Notification

Each mailbox user can be notified of new messages in several different ways:

� The message lamp2 on your

extension will light.

� Your pager will alert you to call

your mailbox.

� Your pager will display the telephone/

intercom number of the caller.

� The system will call a predetermined

telephone number to reach you.

Call Screening

When this feature is utilized, the system

records the callers name and announces

it to the extension user before transferring the call. Each individual mailbox can activate or deactivate the feature

Email Integration

The KX-TVA Voice Processing system can be connected to your Local Area Network (LAN) or Wide Area Network (WAN) providing integration with your email. When someone leaves a message in your voice mailbox the voice processing system automatically

sends an email to your computer

indicating that you have a message in your voice mailbox. The email lets you know, the date and time the message was received and includes the message in a wave file. When you open the email on your PC you can listen to the message and forward the

message to anyone using email.

Live Call Screening

Monitor your incoming calls while they

are being recorded into your mailbox

and, if desired, intercept the call. You can choose to hear your calls either through your telephone�s speaker or, for privacy, through the handset.

Two-Way Record

Allows the recording of a conversation

(or any part of a conversation) by simply pressing a button on your telephone. This feature is ideal for quickly and accurately capturing important or highly detailed information

from a caller. Once recorded, you

can transfer the content to your secretary or another mailbox. Convenient fast-forward and rewind functions make it easy to listen and transcribe the recording.

Two-Way Transfer

Allows you to record a live conversation

into another person�s mailbox.

Callback Number Entry

The system can collect the telephone numbers of your callers before, after, or instead of recording a message, and include it in your beeper notification. The caller�s number will be displayed on your pager, allowing you to contact that person without first having to

retrieve his/her message.

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